spotter services for your restaurant, bar, hotel, resort or other establishment


SECRET SHOPPING SERVICES

Our private investigators can pose as customers in your establishment to observe, report and evaluate your business and employees for quality, service and compliance.  Our service is adaptable and individualized to the size and nature of the particular establishment, and the reports are tailored accordingly. If the question is employee theft, how much money is the employee taking, or how many free services is the employee providing, that will cost you a loss of profit. If the question is the cleanliness and attractiveness of the establishment, you will get detailed feedback, that can assist you in making the needed changes to boost the success and popularity of your business. If the question is food, we will provide a detailed report on the quality and presentation of the food served, which can assist you in improving the quality of the food, and thereby increasing your sales and profit.

REGARDING SHOPPING SERVICES:
1. We will interview you to find out your needs.
2. We will custom design a shopping survey, individually tailored to you that will encompass the questions our shoppers will ask, which will include questions about cleanliness of the establishment, quality of food, and many other questions that will address any and all aspects of quality control.
3. Our shoppers will  visit to the establishment for two hours, and then fill out the survey regarding full evaluation of the establishment, with any video footage that captures any activity in question, if needed, and/or the condition of the establishment.
4. L.B.I. Shopping will provide a complete and detailed report. Please refer to our cost sheet for a representative list of our services and rates.


We will sit down with you and analyze, interpret, evaluate needs, and based upon the individual needs of your company, put together a full and detailed survey of questions as well as assessment and ratings of the establishment. Each company survey is individualized according to their needs.

Phone secret shopping is available as well as regular shopping.

You will receive a full and detailed report, as well as any video footage. 

CHOoSING LBI INVESTIGATIONS

L.B.I. Investigations will give you a detailed report concerning the quality of the service, food and establishment, including cleanliness, and appearance..  Our undercover investigators will go to the establishment and observe activity with hidden video cameras, and will provide a full and conplete report.  Our private investigators are highly trained to record and observe any non-compliance or non-satisfactory service.

CHOoSING A P.I. FIRM OVER A SHOPPING SERVICE COMPANY

The difference between hiring a secret shopping service and LBI is that LBI is a private investigation company, which is licensed, bonded and insured, so you have the backing of the license when you have to make decisions based on employee theft, and other unacceptable behaviors or conditions; and private investigators are trained to know the laws of the state. Call a licensed p.i. for your shopping service needs right now.

All investigations are completely confidential.


CORPORATE, INDUSTRIAL AND PRIVATE
Licensed, Bonded and Insured Since 1990
License #1001841

Speak to a Private Investigator

Please call 602-279-9643 OR 602-558-2599 
 

PLEASE REFER TO OUR COST SHEET FOR A REPRESENTATIVE LIST OF OUR SERVICES


shopping services

Do you want to know what customers really think about your
establishment? L.B.I. Investigations will work with you to evaluate the quality of service, cleanliness, and quality of food, beverage, or other products or services. Our trained staff will visit and observe the establishment and rate the quality of the products and services and provide you with a complete and detailed report. Don't second
guess and wonder how other people like your establishment, services, food, drink, or products. Also evaluate for employee and bartender theft issues. 


We accept all major credit cards, cash, checks, cashier's checks, money orders  and PayPal. Click on the link below to go to checkout.



EMAIL YOUR REQUEST HERE



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